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Sentiment analysis, which enables companies to determine the emotional value of communications, is now going beyond text analysis to include audio and video. Sentiment analysis defined Sentiment analysis is analytical technique that uses statistics, natural language processing, and machine learning to determine the emotional meaning of communications. Companies use sentiment analysis to evaluate customer messages, call center interactions, online reviews, social media posts, and other content. Sentiment analysis can...

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WhatsApp said on Friday it will give its two billion users the option to encrypt their chat backups to the cloud, taking a significant step to put a lid on one of the tricky ways private communication between individuals on the app can be compromised. The Facebook-owned service has end-to-end encrypted chats between users for more than a decade. But users have had no option but to store...

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The sudden pandemic-driven rush to remote work in 2020 was an unprecedented experiment. Here’s what we’ve learned so far. The rise of remote work is arguably the biggest change in how we work since the introduction of the networked PC. Yet so many unknowns remain. When will pandemic-mandated remote work end? We don’t know. What percentage of those now working from home will return to office work? We...

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A key part of the cryptographic infrastructure of the Internet, OpenSSL has turned 3.0, but rival Rust-based TLS, Rustls, promises to head off future security vulnerabilities. The OpenSSL Software Foundation today released  a completely refreshed version of the software, OpenSSL, that handles much of the encrypted communications for the Internet. The latest version, OpenSSL 3.0, adds compliance with the Federal Information Processing Standards (FIPS), deprecates — with...

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Organizations are swimming in data these days, and so solutions to help manage and use that data in more efficient ways will continue to see a lot of attention and business. In the latest development, SingleStore — which provides a platform to enterprises to help them integrate, monitor and query their data as a single entity, regardless of whether that data is stored in multiple repositories —...

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